Transparent Pricing for High-Performance Outsourcing in Madagascar

No more compromises

Premium Quality
Our Unique Pricing Model

Unmatched Cost-Efficiency

Save up to 3x compared to European rates

Transparent Pricing

Transparent Billing. All-inclusive rates.

No Commitment

Focus on Results, Not Contracts – Flexibility built-in.

A Contract Built On Quality, Without Commitment!

Guaranteed quality, no commitment

Choose excellence with our outsourcing offer focused on quality, free from any long-term binding. Your satisfaction matters more than lengthy contracts

Zero-day notice period for the first 3 months

Take advantage of our zero-notice clause during the first three months — proof of our confidence in the quality of our services and our promise of a stress-free start

60-day notice period thereafter

Ensuring stability for our talent and continuity for your business.

Pricing

Simple Pricing

At last, all-inclusive call center rates from Madagascar.

Native French Support

9€/hour  (incl. VAT)

From €9/h, or about €1,404/month (incl. VAT) for 40 hours per week. Averages €0.68 per ticket handled per agent per month = €0.68/ticket.

ISO 18295 Quality Audit
Manager
Daily / Weekly / Monthly Reporting
Access to our unique tools (training platform & agent app)
KPI Platform
Startup-level workplace culture and benefits !

Bilingual (FR/EN) Support

10€/hour (incl. VAT)

From €10/h, or about €1,560/month (incl. VAT) for 40 hours per week. Equivalent to 2,060 tickets handled per agent per month = €0.76/ticket.

ISO 18295 Quality Audit
Manager
Daily / Weekly / Monthly Reporting
Access to our unique tools (training platform & agent app)
KPI Platform
Startup-level workplace culture and benefits !
Got a project? Let’s talk! 📅

Supported Languages

They Outsource Their Customer Service

Lucie, COO chez Nike
Lucie, COO chez Nike

Compare The Solutions Available To You

Offers

GetHumanCall Outsourcing

Traditional Outsourcing

In-House Hiring

Performance Metrics

Talent Selection
Dedicated employee
Added costs
On-site manager included
On-site backup included
Native French speaker

Management

ISO Quality Audit
At extra charge
Project Guidance
Daily/Weekly Reports
At extra charge
Mission Flexibility

Employee Well-being

Competitive salaries
Sometimes
-
95%+ Long-term retention (CDI contracts)
-
State-of-the-art 2,000m² facility with 360° views
-
400m² gym
-
Gift app
-

Rates

Average hourly rates
9€/h
13€/h
27€/h
un agent qui lit un livre dans la bibliothèque de Gethumancall

Happy Teams, Exceptional Results.

Environment in our own clean offices

Modern offices with 360° glass windows, air conditioning, unlimited coffee, tea, and snacks, daily lunch delivery, relaxation areas, flex office, and a dedicated app for employee comfort

Engaging Culture & Premium Perks

We organize an event every 2 weeks — get ready for an airsoft game!
We even developed a gamification app that allows our team to earn rewards, like getting a smartphone within 6 months and plenty of other gifts

No Surprises
All Inclusive

Transparent Billing on Your Invoices

Enjoy clear, surprise-free billing. Our rates are simple and transparent: you only pay for the hours actually worked, with no hidden fees. All the quality you need is included in our hourly rate

Strict Quality and Management

We guarantee exceptional service quality, aligned with your internal standards. This includes ISO-18295 quality audits, dedicated on-site management, regular meetings to track KPIs, and state-of-the-art communication tools to ensure smooth and human interaction with your team

Innovation and Ongoing Support

We go beyond expectations by providing backup solutions for any unexpected absences, and by helping you build a high-performance customer service team equipped with advanced technology and infrastructure

La valeur Humaine de Gethumancall se reflète par le sourire de ses collaborateurs

Our Core Value: Our People

Increase your customer satisfaction by ensuring the satisfaction of your external team members

Even with outsourcing rates in Madagascar as fair as ours, we always put the well-being of your collaborators first

We are, and will always be, the best call center in Madagascar

A motivated, fulfilled team is the key to superior customer satisfaction.

An Unbeatable Value for Money

The cost of our services in euros includes all the elements that will enhance your customer support, as shown in the table above.

With a quality-to-price ratio unmatched on the market, we are the best customer service outsourcing center in Madagascar—focused both on the well-being of your future employees and on achieving your goals.

Save without compromise by outsourcing to the country where the founder of GetHumanCall built teams that are genuinely happy to come to work.

Myriame, Fitia, and Aderas supported us perfectly in a candidate identification mission for our internal recruitment. I particularly appreciated the speed with which GetHumanCall deployed the process, without compromising on the quality of the profiles provided. A big thank you for your help

Adrien Moulias, CEO GetPro