2021: 4 employees. 2022: 50 agents. 2025: 300 workstations and still climbing.
In just four years, Gethumancall has gone from an ambitious startup to an undisputed force in the call center industry. After establishing roots in Ambanidia and then Andrefan'Ambohijanahary, the company moved into 2,000 m² of premium office space at the Moufadal Center. Within barely two years, what once felt spacious became inadequate. Even adding a second building wasn't enough to contain the energy of the growing teams. So Gethumancall leveled up: 5,000 m² spread across 5 floors — one dedicated building at Akoor Digue, built exclusively for the call center.
The new 5,000 m² site isn't just bigger. It's been thoughtfully designed to deliver a better experience for the teams who bring it to life every day. Every square meter has been planned with both performance and well-being in mind.
The break rooms have been expanded and redesigned: the Nintendo Switch now shares space with a PlayStation 5, the lounge areas offer more comfort, and the shared kitchen is larger, more modern, and equipped to serve a big team. Employees have real places to gather, connect, train, or simply unwind in a bright and welcoming environment.
Flexible spaces allow for training sessions, workshops, and internal events — without ever cutting into active work areas. The office layout is designed to encourage flow, natural light, and collaboration.
This is more than a relocation. It's a catalyst. The new site gives the company room to breathe, to innovate, and to nurture its culture — while offering teams a workspace that is comfortable, stimulating, and genuinely fun.
With a client satisfaction rate above 95%, Gethumancall has already proven it is the top call center in Madagascar. The opening of this 5,000 m² facility sends a clear message to the world: the company is ready to compete at the highest level, with increased capacity, stronger operational comfort, and an uncompromising standard of service.
This expansion opens the door to new clients, greater operational throughput, and an elevated user experience. International clients no longer need to wonder whether Gethumancall can handle scale — it can manage high volumes, deliver quickly, and guarantee maximum satisfaction.
More than physical growth, this is a strategic statement: Gethumancall continues to combine performance, innovation, and humanity. True to its core values, the company is stepping into a new dimension — ready to enter new markets and welcome the talent that will define its future.
From 4 employees in 2021 to 300 workstations today. From 2,000 m² to 5,000 m². Gethumancall proves that excellence and a great place to work are not a trade-off. The story continues at Akoor Digue — and the best is still ahead.
.png)