Next-Gen Customer Service & Strategic Outsourcing

The end of the divide between your internal and external teams

Gethumancall

Embed external talent into the heart of your organization

Finally build external teams that embody your ambitions

Key numbers

800+

Open positions
Ready to welcome your team

95%

ISO 18295
Quality assurance score

85%

Of our 2024 growth
Referral-led growth

Trust

Trusted by top leading scale-ups

Why Choose Us

The missing link in outsourcing,
finally delivered

“As a former Operations Director, I know exactly what it takes to deliver world-class outsourcing.” Jonathan - Founder

Inside-Out Synergy

Seamless integration between internal and external customer service teams

employee well‑being

Modern and supportive work environment for GetHumanCall employees

Three times less expensive

Discover our difference here: the Human touch ❤️

Dedicated customer support agent providing expert assistance at GetHumanCall

Internal Benefits

Retain All The Advantages Of In-house Hiring

Hand-pick Your Dedicated Team

Profiles with video and video interview. Forget hiring by luck. Together, we hand-select your future superstars. ⭐⭐⭐⭐⭐

Seamlessly Connected To Your Remote Teams

Daily interactions with your external team via Slack, Meet, or other platform for stronger team synergy combining simplicity and quality

Time to build your rockstar team! ⭐

External Benefits

Plus, all the perks of external outsourcing

Keep your operations under control

Continuous, detailed KPI analysis with a manager dedicated to your activity and ISO 18295‑based quality audits

Customer service optimization:
An all‑in‑one approach

In‑depth agent training, precise and human-centric HR management, and efficient planning, all to ensure unprecedented customer satisfaction. ⭐

Get your personalized quote in 24h 🚀

Collaborative team briefing and quality audit session at GetHumanCall Madagascar office

Channel

Full Omnichannel Support For Your Outsourced Customer Care

Omnichannel customer service outsourcing from Madagascar

Calls

Email ticketing

Chat

BPO processes

KYC services

Transparent pricing, zero hidden fees 👑

Integrations

Seamless Integration With Your Tools

We ensure full GDPR compliance in check by using your existing platforms—and even assist with setup
Learn more through our outsourcing guide

Let's build

Let’s build the next chapter of your customer care, together

Your team up and running in just 20 days

Kick-off Call

We help you define your requirements, staffing plans, and workflows.

Team Setup

Together, we’ll select the right team members, assist you in preparing the initial training, and create a detailed project timeline

People meeting for Project Launch & Growth

Continuous Quality Optimization

We’ll work closely with you to analyze both qualitative and quantitative performance metrics

Ready for a customer service that stands out? 🚀