New generation customer service & Outsourcing
No more distinctions between your internal and external teams
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Gethumancall
Integrate your external teammates at the heart of your company
Finally build external teams that embody your ambitions
Key numbers
300+
Open positions
Ready to welcome you
Ready to welcome you
95%
ISOâŻ18295
Standardized quality score
Standardized quality score
85%
Of our 2024 growth
Driven by referrals
Driven by referrals
Trust
Trusted by top leading scale-ups
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Internal Benefits
Keep all the benefits of internal hiring
Choose your dedicated collaborators
Profiles with video and video interview. The âbest candidates by chanceâ are a thing of the past â now we select your stars together. âââââ
Stay connected with your external teams
Daily interactions with your external team via Slack, Meet, or other platform for stronger team synergy combining simplicity and quality
External Benefits
Plus, all the perks of external outsourcing
Keep your operations under control
Continuous, detailed KPI analysis with a manager dedicated to your activity and ISOâŻ18295âbased quality audits
Customer service optimization:
An allâinâone approach
Inâdepth agent training, precise and human-centric HR management, and efficient planning, all to ensure unprecedented customer satisfaction. â
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Integrations
Seamless integration with your tools
We keep your NGDPR compliance in check by using your existing platformsâand even assist with setup
Learn more through our outsourcing guide
Let's build
Letâs build the next chapter of your customer care, together
Your team up and running in just 20 days
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Kick-off Call
We support you in defining your needs, staffing plan, processes, and more
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Team Setup
Together, weâll select the right team members, assist you in preparing the initial training, and create a detailed project timeline
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Quality Framework
Weâll work closely with you to analyze both qualitative and quantitative performance metrics